Privacy Policy

Last updated: October 2023

Introduction

Welcome to CoreKnowledge, a website offering online courses based in Botswana. At CoreKnowledge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

By accessing or using CoreKnowledge, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy to understand how your personal information is treated.

Information We Collect

1. Personal Information: When you create an account, enroll in courses, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.

2. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

3. Cookies: We use cookies and similar tracking technologies to improve your browsing experience on our website. You can adjust your browser settings to refuse cookies, but this may limit some of our website’s functionality.

How We Use Your Information

We use the collected information for the following purposes:

1. Provide Services: To create and maintain your account, process payments, and deliver online courses and resources.

2. Communications: To send you administrative emails, updates, newsletters, and respond to your inquiries.

3. Improve Our Services: To analyze user behavior, gather feedback, and enhance our website’s functionality and content.

4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

Disclosure of Your Information

We may share your personal information in the following circumstances:

1. Service Providers: We may use third-party service providers to assist with various aspects of our website and services, such as payment processing and customer support. These service providers may have access to your personal information as necessary to perform their functions.

2. Legal Compliance: We may disclose your information when required by law or in response to valid government requests.

3. Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

1. Access, correct, or delete your personal information.
2. Object to or restrict the processing of your personal data.
3. Withdraw your consent at any time if processing is based on consent.

You can exercise these rights by contacting us using the contact information provided below.

Children’s Privacy

CoreKnowledge is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us, and we will promptly remove such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective when posted on this page, and we encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

support@coreknowledge.co.bw

Effective Date

This Privacy Policy is effective as of the last updated date mentioned at the beginning of this document.